Frequently Asked Questions

That's for your interest in our rental products and services. To help with your party planning process, we have compiled a list of common party rental questions below. You can click on the question related to your inquiry and get a detailed answer. While this is just a partial list, we know you may not find what you're looking for here. If that's case, please call us at (813) 665-0664 and we will be happy to assist you.
No. We arrive early to set up so you get the entire rental time you selected to use. The time you select online is the time we guarantee to have your item delivered and set-up if needed. 

You will receive a delivery window text message the day before your event informing you of when to expect the team to arrive for delivery.

The end time of your event is the time you are guaranteed to have your items until, with the pick-up team arriving afterwards. 

Yes all orders require a $50 Credit Card deposit. All orders over $500 will be required to place a 25% deposit at the time of booking the reservation.

Yes. There is a link in your receipt once you've ordered or you may contact our office.
If you have any other questions, please feel free to call us any time at: 813-665-0664