Frequently Asked Questions

That's for your interest in our rental products and services. To help with your party planning process, we have compiled a list of common party rental questions below. You can click on the question related to your inquiry and get a detailed answer. While this is just a partial list, we know you may not find what you're looking for here. If that's case, please call us at (813) 665-0664 and we will be happy to assist you.
No. The jump should be clean when you get it. Bounce Party of Tampa cleans and disinfects after every rental.
Yes all orders require a 50% Credit Card deposit. These are fully refundable if you cancel your order at least 48 hours prior to your rental date.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc., which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
If you have any other questions, please feel free to call us any time at: 813-665-0664